Applied Energy Products Ltd Privacy Statement

Last updated April 27th, 2005

This notice describes the privacy policy of Applied Energy Products Ltd. By visiting Applied Energy Products Ltd and all brands associated with Applied Energy Products Ltd, namely Creda Heating, Xpelair and Redring, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information

Any personal information provided to or to be gathered by Applied Energy Products Ltd is controlled primarily by Applied Energy Products Ltd, Morley way, Peterborough PE2 9JJ.

Collection and Use of Personal Information About Customers

The information we learn from customers helps us personalise and continually improve your experience at Applied Energy Products Ltd. We use the information to communicate with you about products, services and promotional offers, update our records and generally maintain your personal details with us. We also use this information to improve our website and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather.

• Information you give us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.
• E-mail communications: Upon registration if you do not want to receive e-mail or other mail from us, please inform us straight away. You will have this option on the registration form.

Does Applied Energy Products Ltd share the information they receive?

Information about our customers is an important part of our business and we are not in the business of selling it to others.

How Secure Is Information About Me?

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
• We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
• It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

What Information Can I Access?

Applied Energy Products Ltd keeps all customer records on a secure server located in a remote area. The information kept on record can be changed on request to the webmaster at Applied Energy Products Ltd on: webmaster@applied-energy.com.

Conditions of Use, Notices and Revisions

If you choose to visit Applied Energy Products Ltd, your visit and any dispute over privacy is subject to this Privacy Notice and our disclaimer, including limitations on damages and application of the laws of England. If you have any concern about privacy at Applied Energy Products Ltd, please send a thorough description to aeinfo@applied-energy.com and we will try to resolve it.

Our business changes constantly and you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your registration. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us

The only information you give us to be stored on file for access to certain and specific areas of our website are via registration. Other contact via email may be stored internally for future reference, service improvement and to maintain a clear customer record of events and communications. All information kept is strictly for business use only.